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Information, advice and referrals for friends, family & acquaintances

To empower support networks to provide better care

Help someone you know avoid violent extremism

Step Together is a helpline and online service to help people who know someone that may be headed down the path to violent extremism.

The information on this website and available through our helpline can help you learn more about countering violent extremism (CVE), worrying behaviour and suggest services that can help. Step Together is not a reporting service, we are here to offer information, advice and referrals.

People’s support networks can make a big difference in helping people avoid using violence to effect political or social change. By providing these support networks with assistance, we can help them play a greater role in protecting their loved ones from involvement in dangerous behaviour.

Find out more about Step Together

What is 'violent extremism'?

Violent extremism refers to a person or group who justify or use fear, terror and violence to achieve ideological, political or social change.

Violent extremism is not isolated to particular social groups or communities – it can entice people from all walks of life.

Learn more about violent extremism

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Advice and support

Watching someone you care about drift towards dangerous behaviour can be scary and confusing. With so much information out there about violent extremism, how do you know what’s right? The Step Together helpline aims to provide advice and support to ‘help the helpers’ – providing unbiased information that can help you to better support those you care about.

This service is specifically designed to allow you to ask questions and find information, including how countering violent extremism (CVE) works.

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Am I overreacting? What’s the difference between normal and concerning behaviour? What is countering violent extremism (CVE)?
These are all normal questions and concerns that spring up when you’re concerned about someone showing signs of dangerous behaviour. Our FAQ section can provide information and guidance to help you determine the right approach.

See the FAQs

Your Privacy

Your privacy and any information you provide to this helpline will be treated with respect. You can request to remain anonymous when using this service, so you can seek help and support from Step Together without the fear of law enforcement being involved or from your identity being recorded. All information is treated in accordance with NSW privacy legislation.

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Information & advice to help you support people you’re concerned about.

Family and Carers

Understand more about troubling behaviour you may see in the people you care about and what you can do to help. If you have a family member you’re worried about and don’t know what to do, we can provide advice and information that can assist.

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Professionals, Community Leaders

If you’ve come into contact with someone who may be thinking about trying to make change using violence, we can help advise you on steps to take and people you can talk to for further information.

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Young People

If you have a friend you’re worried about and don’t know what to do, you’ve come to the right place to find out how you can help them.

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Information on supporting those who may be thinking about trying to effect political or social change using violence and how you can help them.

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Step Together offers free professional telephone and online counselling 7am to 9pm, seven days a week .

Get support now by selecting one of our counselling options below.